Published September 10, 2026
Questions to Ask Before Hiring a Realtor: A Guide for Iowa Buyers and Sellers
Buying or selling a home is one of the biggest financial decisions you’ll make. In Central Iowa, the right real estate partner can help make the process clearer, more manageable, and less stressful—from pricing and marketing to negotiations and closing.
Every Des Moines realtor brings a different approach to the process. Some have deep knowledge of specific neighborhoods. Others may have particular strengths in negotiation, marketing, or communication. Before you choose an agent, it’s worth asking a few questions to understand how they work and whether their approach fits your needs.
Here are six questions Iowa buyers and sellers can ask before choosing a real estate agent—and why each one matters.
Why the Right Realtor Matters
A great agent does more than unlock doors and handle paperwork. They help you understand your options, navigate the market, protect your interests, and make informed decisions throughout the process.
The right fit can also help reduce uncertainty. Taking time upfront to understand an agent’s experience, communication style, marketing plan, negotiation approach, and fees can give you greater clarity and confidence as you move forward.
1. How Well Do You Know the Local Market?
Local knowledge matters in real estate. A Des Moines real estate agent who understands neighborhoods such as Beaverdale, Waukee, and surrounding communities can bring valuable context to pricing, marketing, and the buying process.
For buyers, local expertise can also help put listings, neighborhood considerations, and current market conditions into perspective. Ask your agent how they use local knowledge and current data to guide clients.
Questions to ask:
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How many homes have you sold in my neighborhood or price range this year?
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Are you familiar with home values in West Des Moines, Johnston, Urbandale, or Ankeny?
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Can you walk me through a recent home value or CMA (comparative market analysis) you completed?
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What are buyers currently looking for in this area?
2. How Will We Communicate — and How Often?
Communication style can make or break your experience. Some clients want a quick text update; others prefer a phone call or a weekly email recap. Neither approach is wrong, but mismatched expectations lead to frustration fast.
Questions to ask:
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What's the best way to reach you, and how quickly do you typically respond?
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Will I be working directly with you, or with a team member?
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How often will you update me once my home is listed or once we start touring homes?
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What happens if I have questions outside of normal business hours?
3. What Does Your Marketing Approach Look Like?
If you’re planning to sell my house in Des Moines, ask how your agent approaches marketing. Professional photography, thoughtful online placement, strong property presentation, and a clear pricing strategy can all play an important role in attracting buyers.
Questions to ask:
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Do you use professional photography and video for listings?
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Where will my home be advertised, beyond the MLS?
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Do you offer staging advice or home preparation guidance before listing?
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How do you determine the right listing price for my home?
For buyers, ask how your Des Moines buyers agent searches for new listings, identifies potential opportunities, and helps you stay informed as properties come to market.
4. What Is Your Negotiation Experience?
Negotiation is one of the most valuable — and least visible — skills an agent brings to the table. Multiple-offer situations, inspection repairs, and appraisal gaps all require a steady, experienced hand.
Questions to ask:
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Can you share an example of a recent negotiation you handled well?
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How do you approach multiple-offer situations?
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What's your strategy if an inspection turns up unexpected issues?
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How do you handle a low appraisal?
5. Can You Share References or Recent Success Stories?
An experienced agent should be comfortable discussing past client experiences, reviews, and examples of how they have helped buyers and sellers navigate different situations. These conversations can give you a better sense of their approach and the experience they provide.
Questions to ask:
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Can I speak with a recent client, or see recent reviews?
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What's an example of a challenging transaction you helped a client through?
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How many buyers and sellers have you worked with in Central Iowa?
6. What Should I Expect in Terms of Fees and Contracts?
A trustworthy agent will walk you through commission structure, listing agreement terms, and any fees upfront — clearly, and without pressure. You should never feel rushed to sign something you don't fully understand.
Questions to ask:
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How is your commission structured?
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What does the listing agreement or buyer representation agreement include?
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Is there flexibility if my needs change during the process?
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Are there any other costs I should know about upfront?
A Quick Checklist Before You Hire
Before your first meeting with a real estate agent, jot down your priorities. Here's a simple checklist to bring along:
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Local market knowledge and recent sales in your area
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A communication style that matches your preferences
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A clear, modern marketing plan (for sellers)
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Real negotiation experience, not just talking points
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References or reviews you can actually check
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A transparent explanation of fees and contract terms
Finding the Right Fit for Your Iowa Move
Choosing the right agent isn’t about finding the flashiest marketing or the loudest promises. It’s about finding someone who listens, knows the Central Iowa market, communicates clearly, and puts your needs first.
If you’re weighing your options, we’d be glad to talk through what you’re looking for—no pressure, just honest answers. Whether you’re preparing to sell a home in Iowa or searching for the right property, The dsmSOLD Team is happy to be a resource as you ask these questions and find the right fit.
Have a question about the Des Moines market or your home value? Reach out to Ryan and The dsmSOLD Team at (515) 442-0625 or ryan@dsmsold.com. We’re happy to help you explore your options, whether or not you decide to work with us.
Ryan Rohlf
Chief Client Advocate | REALTOR® | The dsm SOLD Team at Keller Williams Legacy | Keller Williams Legacy Group Midwest
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